AGGRESSIVE BEHAVIOUR OF PATIENTS AND RELATIONS AND HOW IT AFFECTS NURSING CARE PERFORMANCE IN HEALTH CARE FACILITIES IN AKOKO SOUTH WEST LOCAL GOVERNMENT AREA, ONDO STATE
CHARPTER ONE 1.0 INTRODUCTION 1.1 Background of the Study Workplace aggression is a prevalent problem in clinical medical practice and the consequences may be considerable. It is a major professional and health workforce policy concern, in terms of occupational health and safety, and the potential impact on care quality, safety and access(Hills & Joyce 2014).SwainGale &Greenwood(2014) indicated that working in a healthcare environment is a known risk factor for violence since patients’aggression towards staff is often present in a hospitalsetting but the extent, type and variation among various occupations and roles are not known. Aggression is overt, often harmful, social interaction with the intention of inflicting damage or other unpleasantness upon another individual. It is a virtually universal behaviour among animals. It may occur either in retaliation or without provocation. In humans, frustration due to blocked goals c