AN ASSESSMENT OF THE ROLE AND RESPONSIBILITIES OF SECRETARIAL PROFFESOIN IN NATION BUILDING (A CASE STUDY OF ADEKUNLE AJASINUNIVERSITY, AKUNGBA AKOKO)
CHAPTER ONE
INTRODUCTION
Background of the study
The office environment is a dynamic; this is so because business is fast increasing in size and scope. The workload and volume of information require by organization in carrying out in their day to day activities are equally increasing enormously as a result of technology.
Technology today stand as the center of human experience or perceptional that help worker in reducing the workload and also help in making or having quick access to information when the need arise for usage, information are receive, process, stored and give out. With these, office has brighter roles to play in an organization to achieve his aim. However, (oguniyi1991) stated that technology has made things easy for both management and secretaries to successful carryout their numerous cooperate and tactical duties which either to involved finance, production, marketing, administration and processing.
(Oladele1987) opined that ‘technology has simply connoting skills.
Machine, products, processing and designs it can also be seen As the development of materials and ideas that enhance the better performance of activities and this making life easier for the office.
In a well setup organization, a high degree of efficiency is needed before the aim of the business can be achieved. In any office technology is essential because it improves the secretary‘s skills most especially when speed and accuracy are needed in handling information in the office.
For a secretary to be accuracy and efficient in the office, he/she should perform her function and obligation, she should be able to manipulate office machine such as typewriter, computer, micrographic systems and recording machine.
Statement of the Problem
Secretary of the old were not well trained principally due to the inadequacy of instruction materials, qualified teachers, unified curriculum and the neared non-existence of enough government approved secretarial training instructions.
The roles and responsibilities of the old secretary were neither understood nor appreciated and they work in office environment where every function from information generation to distribution were usually performed manually. This was stressful, leading to errors and prone to mistakes/irregularities.
Purpose of the study
The major purpose of this study is to determine the roles and responsibilities of secretarial in nation building. Specifically the study would also seek:
Identify the duties and competencies required of a professional secretary in an organization.
Identify the travails and the contribution of secretaries in nation building. Proffered solution to the problems of the present day office environment.
Improved equipment needed by the secretary that will help in discharging its function effectively.
Identify equipment that will help in fast information dissemination.
Check and balance the function of the equipment in an office or organization.
Significance of the study
The study is significant as the finding would make business organization realize the benefits of investing in office technology and using their workers acquire the skills and knowledge to handle them in order to perform their roles and responsibilities in nation building.
It will equally be of benefit to professional secretary to perform a function or as administrative support to the executives by handling variety of duties and functions.
Research Question
This study intends to find answers to the following questions;
Identify the travails and the contribution of secretaries in nation building. Proffered solution to the problem of the present day office environment.
Improved equipment needed by the secretary that will help in discharging its function effectively.
What are the duties and competencies required of secretary in an organization?
What is the technological equipment needed to enhance the performance of a secretary?
Fast dissemination of information in an organization?
What is the usefulness of office equipment to an office worker?
Delimitation of the Study
This study was delimited to the determination of the roles and responsibilities of secretarial profession in nation building in Adekunle Ajasine University Akungba Akoko.
INTRODUCTION
Background of the study
The office environment is a dynamic; this is so because business is fast increasing in size and scope. The workload and volume of information require by organization in carrying out in their day to day activities are equally increasing enormously as a result of technology.
Technology today stand as the center of human experience or perceptional that help worker in reducing the workload and also help in making or having quick access to information when the need arise for usage, information are receive, process, stored and give out. With these, office has brighter roles to play in an organization to achieve his aim. However, (oguniyi1991) stated that technology has made things easy for both management and secretaries to successful carryout their numerous cooperate and tactical duties which either to involved finance, production, marketing, administration and processing.
(Oladele1987) opined that ‘technology has simply connoting skills.
Machine, products, processing and designs it can also be seen As the development of materials and ideas that enhance the better performance of activities and this making life easier for the office.
In a well setup organization, a high degree of efficiency is needed before the aim of the business can be achieved. In any office technology is essential because it improves the secretary‘s skills most especially when speed and accuracy are needed in handling information in the office.
For a secretary to be accuracy and efficient in the office, he/she should perform her function and obligation, she should be able to manipulate office machine such as typewriter, computer, micrographic systems and recording machine.
Statement of the Problem
Secretary of the old were not well trained principally due to the inadequacy of instruction materials, qualified teachers, unified curriculum and the neared non-existence of enough government approved secretarial training instructions.
The roles and responsibilities of the old secretary were neither understood nor appreciated and they work in office environment where every function from information generation to distribution were usually performed manually. This was stressful, leading to errors and prone to mistakes/irregularities.
Purpose of the study
The major purpose of this study is to determine the roles and responsibilities of secretarial in nation building. Specifically the study would also seek:
Identify the duties and competencies required of a professional secretary in an organization.
Identify the travails and the contribution of secretaries in nation building. Proffered solution to the problems of the present day office environment.
Improved equipment needed by the secretary that will help in discharging its function effectively.
Identify equipment that will help in fast information dissemination.
Check and balance the function of the equipment in an office or organization.
Significance of the study
The study is significant as the finding would make business organization realize the benefits of investing in office technology and using their workers acquire the skills and knowledge to handle them in order to perform their roles and responsibilities in nation building.
It will equally be of benefit to professional secretary to perform a function or as administrative support to the executives by handling variety of duties and functions.
Research Question
This study intends to find answers to the following questions;
Identify the travails and the contribution of secretaries in nation building. Proffered solution to the problem of the present day office environment.
Improved equipment needed by the secretary that will help in discharging its function effectively.
What are the duties and competencies required of secretary in an organization?
What is the technological equipment needed to enhance the performance of a secretary?
Fast dissemination of information in an organization?
What is the usefulness of office equipment to an office worker?
Delimitation of the Study
This study was delimited to the determination of the roles and responsibilities of secretarial profession in nation building in Adekunle Ajasine University Akungba Akoko.
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